Inciting Hope in Action
Privacy Policy
INCITING HOPE – PRIVACY POLICY
Effective Date: September 12, 2025
Inciting Hope, LLC (“Inciting Hope,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Inciting Hope mobile application (“App”) and any related services.
By accessing or using the App, you agree to this Privacy Policy.
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1. Information We Collect
We may collect the following types of information:
A. Information You Provide
Account Information (optional): name, email address, or profile details you choose to enter.
Wellness Inputs: journal entries, mood logs, reflections, or other content you voluntarily enter into the App.
Customer Support Information: questions, messages, or interactions when you contact us.
B. Automatically Collected Information
Device Information: device model, system version, unique identifiers, language, and time zone.
App Usage Data: interactions with features, screens visited, session duration.
Crash & Performance Data: diagnostics used to improve the app.
C. Payment Information
Subscriptions and purchases are managed by Apple, and Inciting Hope does not receive or store your full payment information. Apple’s privacy terms apply to all billing activities.
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2. How We Use Your Information
We use your information to:
Provide and maintain the App
Personalize your user experience
Improve app content, features, and functionality
Process subscription access (via Apple)
Communicate updates, responses, or important notices
Ensure safety, compliance, and fraud prevention
Your wellness inputs (journals, reflections, mood entries) are used only for your in-app experience and are never sold or shared for marketing.
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3. How We Share Information
We do not sell your personal information.
We may share information only in the following cases:
A. Service Providers
Trusted vendors assisting with hosting, analytics, or technical support may access information solely to perform services for us.
B. Legal Requirements
We may disclose information if required to comply with applicable law, court orders, or to protect rights and safety.
C. With Your Consent
We share information only when you explicitly allow it (for example, exporting your own journal entries).
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4. Data Storage & Security
We use reasonable administrative, technical, and physical safeguards to protect your information.
However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
You are responsible for maintaining the confidentiality of your login credentials.
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5. Your Choices & Rights
You may:
Access your account information
Update or correct personal details
Delete journal entries or personal content
Request data deletion by contacting us at info@incitinghope.com
If you cancel your subscription through the App Store, Apple’s policies govern billing and renewal.
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6. Children’s Privacy
The App is not intended for children under the age of 13.
We do not knowingly collect personal information from children under 13.
If you believe a child has provided information, contact us immediately so we may delete it.
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7. External Links
The App may contain links to third-party websites or resources.
We are not responsible for the content or privacy practices of those sites.
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8. Wellness Disclaimer (Required)
Inciting Hope is a general wellness and self-care application.
We do not provide medical, psychological, psychiatric, therapeutic, or crisis services.
The App is not a substitute for professional care or emergency resources.
If you are in crisis or need urgent support, contact your local emergency number or a crisis hotline immediately.
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9. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
The “Effective Date” at the top will reflect the date of the latest revision.
Continued use of the App after updates constitutes acceptance of the changes.
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10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Inciting Hope, LLC
Email: info@incitinghope.com
Website: https://incitinghope.com